Ticket Types
How to set up ticket categories, prices, quantities, sales periods, discounts, and per-order limits.
What is a Ticket Type
A ticket type is a category of access to your event. A single event can have several types — for example "General Admission", "VIP", "Early Bird", "Student". Each buyer picks the type they want during checkout.
Core Settings
Name
Give it a clear name that the buyer will see on the event page and on their ticket.
Ticket Kind
- Paid (PAID) — the buyer pays the price you set
- Free (FREE) — price 0, no Stripe required
Price and Currency
Set the price in the event currency. All tickets within one event must use the same currency.
Quantity
Required. The maximum number of tickets of this type. Once they all sell, the type is automatically marked as sold out.
Per-Order Limit
The maximum number of tickets of this type one buyer can purchase in a single order (default: 10).
Sales Period
Control exactly when a ticket is available for purchase:
- Sales start — the date and time from which this ticket can be bought
- Sales end — the date and time sales close
This is handy for early-bird tickets: set the sales end a week before the event, and set the sales start for your standard tickets to that same moment.
Example: Early Bird + Standard
| Type | Price | Sales start | Sales end |
|---|---|---|---|
| Early Bird | €10 | Now | 14 days before the event |
| Standard | €20 | 14 days before the event | Day of the event |
Fees and Charges
The "Include fees" setting decides who pays the TixFlow and Stripe fees:
- Off (default) — fees are added on top of the ticket price, the buyer pays more, and you receive exactly the price you set
- On — you absorb the fees, the buyer pays exactly the price you set, and you receive less
For details on how fees are calculated, see Fees & Commissions.
Quantity Discounts
You can set up automatic discounts when a buyer purchases several tickets of the same type. See Ticket Quantity Discounts.
Further Reading
- The sell-out formula: dynamic pricing and scarcity
- Event maths: how to price tickets and not end up in the red
- Why you should stop paying buyers' fees
FAQ
Can I change a ticket type's price after publishing the event?
Yes. Changing the price doesn't affect orders already placed — they keep the price at the moment of purchase.
What happens when a ticket type sells out?
The ticket type is automatically blocked. If every type is sold out, the event moves to "Sold Out" status.
Can I sell free and paid tickets in the same event?
Yes. Create several types with different prices. Free types (price 0) don't require Stripe.
Do quantity discounts apply to orders that use a promo code?
Yes, quantity discounts and promo codes stack — but the final order total can never go below zero.