Help Center

Everything you need to know about setting up events, managing payments, and using TixFlow.

Help Center/Event Management

Creating an Event

A step-by-step guide to launching your event on TixFlow.

1. Event Details

Start by filling in the basic information about your event.

Basic Info

  • Event Images: Add up to 5 images. The first one will be your cover.
  • Title: Choose a clear, catchy name.
  • Description: detailed info with rich text formatting.

Time & Location

  • Dates: Set start/end times. Enable "Repeats" for recurring events.
  • Location: Search for a venue or enter an address.
  • Currency: Recommended to use the same currency as your Stripe account default. Otherwise, Stripe may apply an extra conversion fee.
  • Video: Optional YouTube link for the event page.

2. Tickets

Create one or more ticket types for your event. You can mix free and paid tickets.

3. Team

Add team members to help manage this specific event.

Scanners

Invite users by email to be ticket scanners for that particular event. They will be able to check in attendees using the TixFlow scanner app but won't have access to edit the event or view financial data.

4. Publish

Final Checks

  • Category: Select the most relevant category (Music, Business, Arts, etc.) for discovery.
  • Organizer & Stripe: We check if your Stripe account is ready.
    If Stripe is incomplete, you can only publish Free events or save as Draft.
  • Refund Policy: Confirm your policy before publishing.
Save as Draft
Publish Event