Help Center

Everything you need to know about setting up events, managing payments, and using TixFlow.

Help Center/Scanning

Scanning Tickets

How to validate tickets using the TixFlow scanner.

Getting Started

The TixFlow scanner is a powerful tool available directly in your browser or as a mobile app that allows you to validate tickets at your event entrance.

Accessing the Scanner

You can access the scanner by navigating to the Scanner page from your dashboard or directly visiting the scanner URL.

Device Requirements

Any modern smartphone or tablet with a camera and internet connection. Ensure you have granted camera permissions.

How it works

1

Select Event

Choose the event you are currently checking in attendees for.

2

Scan QR Code

Point your camera at the attendee's ticket QR code. The scanner will instantly validate the ticket.

Ticket Statuses

Valid

Valid Ticket: The attendee can enter.

Used

Used Ticket: This ticket has already been scanned.

Invalid

Invalid Ticket: The ticket does not belong to this event.

Troubleshooting

  • If the camera doesn't start, check your browser permissions.
  • The scanner requires an active internet connection to validate tickets against the server.