Terms of Service

1. Introduction

Welcome to TixFlow. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the service.

L5L3 s.r.o. (legal entity name, trading as TixFlow) operates this website and service.

2. Platform Role

TixFlow is a tool for event organization and ticketing. We do not organize events. We act solely as a technology provider.

We cannot and do not control the quality, safety, or legality of events advertised or held. All responsibility related to the quality of the event, safety, or any other claims lies entirely with the Organizer of the event.

Organizers are required to prove their identity before publishing events. TixFlow redirects all claims, disputes, and inquiries regarding specific events to the Organizer's communication channels.

3. User Conduct

Organizers have full responsibility for the content they create, upload, post, send, or store on the service.

You agree not to use the service to:

• Create fake or misleading events.
• Sell illegal goods or services.
• Engage in any kind of fraud or deceptive activity.
• Violate any applicable national or international laws.

TixFlow reserves the right to suspend or block the account of any Organizer at our sole discretion, without prior notice or explanation, if we believe these Terms have been violated.

4. Refund Policy

The refund policy for each event is set by the Organizer. TixFlow is not responsible for issuing refunds to attendees.

TixFlow retains a commission for the service provided. In the event of a refund, this commission must be covered by the Organizer. TixFlow's service fees are non-refundable.

5. Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of L5L3 s.r.o. and its licensors. The Service is protected by copyright, trademark, and other laws of both the Czech Republic and foreign countries.

6. Limitation of Liability

In no event shall L5L3 s.r.o., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

8. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.